Manutention Services undertakes to ensure that the processing of personal data performed on www.manutentionservices.com is in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act.
MANUTENTION SERVICES, (“we”, “us” or “our”) Société par Actions Simplifiée Unipersonnelle with a capital of 3,000,000 Euros, registered in the Bordeaux Trade and Companies Register under number 891 976 276, is the controller of personal data (“personal data”) collected from our customers and prospects (“you”, “your” or “yours”).
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”) as well as all applicable national laws on personal data protection.
When you fill in a contact form on our site, you provide us with data that allows us to identify you, such as your last name, first name, title, e-mail address, postal address, telephone number(s), company, country. Personal data concerning your professional life (jobs, professional interests for the purpose of sending satisfaction surveys or relevant marketing campaigns) may also be collected.
In addition to the personal data that you communicate to us, we may collect certain personal data indirectly, via our suppliers or partners.
Your personal data may be used for the following purposes:
1. To fulfill our contractual obligations
Your data is collected to enable us to perform our contractual obligations.
2. Communicating with you
We use your personal information to respond to your requests. We may communicate with you in a variety of ways depending on the fields you have filled out or the information you have provided.
If you choose to receive our newsletter by selecting this option or by giving your consent, we will use your personal data to send you our news, to carry out commercial prospecting and in particular actions of development of customer loyalty, product testing.
3. To ensure the follow-up of our relationship with you
Your personal data allows us to ensure the follow-up of the relationship we have with you, through satisfaction surveys, polls, the grouping of all the contracts we could have with you, the establishment of commercial statistics.
4. Browsing our websites
We use your personal data to help us better understand how our customers or prospects access and use our websites.
5. Responding to your requests to exercise your rights
Your personal data is used to process your requests for access, rectification, erasure, restriction of processing, data portability and objection.
The above processing is carried out either to perform our contractual obligations (Article 6.1(b) of the GDPR), with your consent (Article 6.1(a) of the GDPR), or to meet our legitimate interests (Article 6.1(f) of the GDPR).
Your personal data is stored on our servers in France. However, we may share personal data with third parties for the purposes mentioned above.
We may transfer personal data outside the European Economic Area (EEA), to our manufacturing partners in the EU and outside the EU, to our network companies or subsidiaries in Africa. The following safeguards have been taken to ensure an appropriate level of protection: (i) the recipient(s) adhere(s) to the Privacy Shield principles, (ii) the transfer is regulated in accordance with the requirements of the GDPR.
Your personal data is kept for a period of three years from the last contact with you and for as long as is necessary to meet our legal retention obligations. This period may be extended in the event of a dispute. Cookies are kept for up to 13 months.
We have put in place measures to ensure the privacy and security of your personal data. Access to such data is restricted and policies and procedures are in place to prevent loss, misuse or fraud.
In accordance with the RGPD and the applicable national laws, you have a right of access, rectification, deletion, limitation, portability and opposition that you can exercise, under the conditions of articles 17, 18 and 21 of the RGPD, by sending an e-mail to privacy@manutentionservices.com, or a letter to MANUTENTION SERVICES, Service Juridique, 46 rue Ferrère, 33000 Bordeaux, France and by attaching a copy of your valid proof of identity. You can ask for a copy of your data at any time. If you are not satisfied with the answers provided, you can contact the National Commission for Information Technology and Civil Liberties directly on cnil.fr.
You can interact with us on various social media platforms on which we communicate. These allow us to post information about us or share content from our websites. We cannot be responsible for the personal data you share that is processed on these platforms.
A cookie is a piece of data stored on your computer’s hard drive that contains information about your visit to our sites. If you do not wish to receive cookies from us, you can modify your browser preferences to refuse or limit the acceptance of cookies. However, if you wish to disable all cookies on your browser, you may not be able to take full advantage of the content available on our sites.
We use a targeting and tracking cookie named Google Analytics to analyze traffic and traffic sources on our websites. All information collected by this cookie is aggregated and therefore anonymized.
A cookie may also be set by the video hosting service Vimeo. This cookie is linked to the integration on our sites of videos from this host; it records in an anonymous way the number of views per video: no personal data is collected.